Monday, December 19, 2011
Well, They Didn't Say December 5 of Which Year: Feeling extremely ticked off today at the Warner Brothers Online Store, from which you should not order if you have any particular date by which you wish to get your goods. And if you think, "Hey, I don't need it for a month, even if they're slow, it'll come in time," you are sadly mistaken. As was I, assuming that ordering DVDs on November 25, DVDs marked as in stock, DVDs sold with a stated ship date of December 5, would be a safe bet for Christmas delivery. December 19, and not a sign of them, nor an unsolicited communication from the store updating the information. I've had a few contacts with customer service, and always gotten the kind of reply I expect is in a notebook under, "Say this to irate customers." Oh, it's back-ordered, but it's almost here. Oh, it's going to ship any day. Oh, it just went on the truck. Oh, bull. I'll believe it when I see it. Most likely as a birthday present for my kid instead of a Christmas one. Bah, humbug.
Posted by Terri Mauro at 4:39 PM